Have an issue? Look through our most frequently asked questions and common issues. If you still cannot find a solution, then feel free to contact support by submitting a case.

• Forgot your password to the Interskill LMS?
• Forgot your username to the Interskill LMS?
• Internet Explorer 9 Compatibility
• Internet Explorer 8 Compatibility
• How to print course completion certificates on the LMS
• How do I deactivate or remove a student from our current list of registered trainees
• Interskill LMS System Requirements
• Courses not loading
• How to change your LMS password
• Expired course
• How to register/unregister for courses in the LMS
• Graphical overview of the Interskill LMS "My Courses" screen
• Make sure your Adobe Flash is installed and enabled on Internet Explorer browser
• Course history/scores are not displaying correctly
• How to properly exit a training module
• Browser test

Interskill Courseware on Third Party LMS Sites

• Technical Specification of Interskill's Hosted AICC Content Server for 3rd Party LMS Sites
• Technical Specification of Interskill's SCORM 1.2 Courseware on 3rd Party LMS Sites
• Expired courseware
• Make sure your Adobe Flash is installed and enabled on Internet Explorer browser

Manuals and Documents

• LMS Student Manual
• LMS Admin Manual
• Establishing a Structured Learning Program